Terms & Conditions

WEBSITE TERMS AND CONDITIONS 
In these terms and conditions, “we” “us” and “our” refers to Classic Owners Motor Cycle Club Inc. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions. 
We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

Registered Users

In order to access the member services provided on this website, you must become a registered member. You must complete registration by providing certain information as set out on our membership/registration page. Please refer to our Privacy Policy linked on our home page for information relating to our collection, storage and use of the details you provide on registration.
You agree to ensure that your registration details are true and accurate at all times and you undertake to update your registration details from time to time when they change.
On registration, we provide you with a password and key word. On registration you agree to pay the membership fees as set out on our website. 
We reserve the right to terminate your registration at any time if you breach these terms and conditions.

Our Website Services

Our services are provided to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.
All prices are in Australian Dollars (AUD) we are not registered to charge GST. We endeavour to ensure that our prices are current. We reserve the right to amend our prices at any time. If you have placed an order, we reserve the right to cancel your order should our prices change.

Product Descriptions

We strive to ensure that our products are described as accurately as possible on our website, however we do not warrant that the description is accurate. Where we become aware of any misdescription, we reserve the right to correct any error or omission. 
Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

Product Orders

Our products are for sale to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.
We endeavour to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website.
All prices are in Australian Dollars (AUD). Our price list can be accessed from our home page and we reserve the right to amend our prices at any time. 
Packaging and postage is an additional charge, calculated at time of purchase.
When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.
We undertake to accept or reject your order within Seven (7) days. If we have not responded to you within Seven (7) days, your offer is deemed to be rejected. We are not required to give reasons for rejecting your offer to purchase however the most likely reason for rejecting your offer will be that we do not currently have that product in stock.
Once you have submitted an order, you may not cancel that order even if our acceptance or rejection of your offer is still pending.
Delivery of your ordered product/s will be as set out on our website. Title in the goods passes to you when we have received payment. Our terms of payment are set out on the order page. 
All risk of loss or damage to the goods passes to you when we despatch the goods. At the time of conducting your transaction we give you the option to take out carrier insurance.

Order Cancellation Due To Error

Where a product has been listed at the incorrect price or with incorrect descriptive information or image due to typographical error or similar oversight, we reserve the right to cancel a transaction. Where your credit card has been charged, we will immediately refund your credit card for the total amount debited.

Return Policy – Club Memberships – Club Merchandise – Event Entries for Competition and Social Activities

Club Memberships

Club Memberships are only refundable in the following circumstances:

1) When a Club Member’s “membership” is terminated under rules of the Clubs Constitution. Post the termination, the pro rate amount of the remaining membership will be refunded to the Terminated Member within 14 business days.

Club Merchandise – Return Policy

The Clubs Return Policy lasts for 14 Days from receipt of goods. Once 14 days have passed, we are unable to offer you a refund or exchange.

Returns will be accepted on change of mind, providing it is within 14 days of receipt of goods.

For the Club to accept returns, the goods are to be returned in the original packaging and in the condition of which you received it. Repackaging charges may apply.

All returns must be accompanied by a receipt or proof of purchase. See the Office of Consumer and Business Affairs for further information.

Under the following circumstances, only a partial refund may be offered:

  • · If an item is not in original condition, missing parts or is damaged for reasons at no fault of the Club.
  • · If an item is returned more than 14 days after delivery.

To initiate the returns process, you must first contact the Club with the following procedure:

  1. 1. Send an Email to the Club at: treasurer@classicowners.org

All returns without prior notification and approval will not be accepted. The Club must always be contacted prior to the return of any goods.

If the item is returned for an issue directly related to reasons that are deemed to be the fault of the Club, the Club will not charge any Shipping or Restocking fees.

Please note: As part of return policy, all Returns are subject to a 10% Restocking Fee- Freight must be Prepaid on all Authorised Returns.

Cancelling a Transaction – Online

Transactions may be able to be cancelled once payment has been made through the online store. As soon as you know that you need to cancel a transaction, contact the Club via email at: treasurer@classicowners.org .If the goods have not already been despatched, we may be able to cancel the sale and payment.

Notification must be made as soon as possible to ensure that the goods are not despatched, giving the best possible chance of cancelling the transaction.

Club Merchandise Refund and Exchange Policy

Following the delivery of the returned goods, the Club will email you to notify that your items have been received. Upon secondary inspection, the Club will notify you of either the approval or rejection of your refund.

If the refund is approved, it will be processed and a credit will be made to your credit/ debit card or via original method of payment. Payments will be made within 14 Business days.

All Item(s) to be returned are the responsibility of the customer until they reach us. The Club suggests you obtain proof of postage or shipping for your own piece of mind.

Missing or Late Refunds

Please check with your credit card provider first if funds are not received with 14 Business Days, as sometimes payments take time to be posted. If you still haven’t received information regarding the refund, contact your Bank or Financial Institution as Payments can often take time to be Processed.

If you have any worries regarding payment times, contact us at: 
treasurer@classicowners.org t

Sale Items

Sale items will be refunded (at sale price) unless otherwise specifically excluded.

Exchanges/ Warranty Procedures

All products purchased are covered by manufactures warranty which varies from item to item. Please check at time of purchase as to the provided warranty.

Faulty products still under warranty will either be repaired, exchanged or refunded depending on the situation and manufactures specifications.

The time it may take for your exchanged product to reach you after we ship it may vary, depending on where you live.

Shipping

Following contacting the Club and receiving approval, returns should be shipped to the address nominated in your confirmation email from the Club.

The customer will be responsible for paying for shipping costs for returning any item(s). Shipping costs are non-refundable. If you receive a refund, the cost of shipping the item to you will be deducted from the total refund balance.

If you are shipping an item over $75.00, we advise that you consider using a trackable shipping service or purchasing shipping insurance The Club cannot guarantee that it will receive your returned item. Without the item the Club is unable to process a refund payment.

Club Event Entries for Competition and Club Social Activities Refund Policy

The Clubs Refund Policy lasts for 14 Days from receipt of payment. Once 14 days have passed, we are unable to offer the Entrant and or Participant a refund.

Refunds will be accepted on change of mind, providing it is within 14 days of receipt of payment.

For the Club to approve a refund an email request must be submitted within 14 days of receipt of payment to: 
treasurer@classicowners.org

A cancellation fee of 5% of the entry and or participant fee paid will apply.

All refund requests must be accompanied by a receipt or proof of purchase. See the Office of Consumer and Business Affairs for further information.

Under the following circumstances, only a partial refund may be offered:

  • · If a Refund is requested more than 14 days after payment has been receipted.

The partial refund amount will be a 50% of the entry and or participant fee paid.

It will be only approved if a majority of Committee Members vote in favour at next Scheduled Committee Meeting.

Note: If a Venue hosting the event for the Club does not provide refunds to the Club for prepaid bookings then no refund will be provided to member or non-member.

To initiate the refund process, you must first contact the Club by the following procedure:

  1. 1. Send an Email to the Club at:  treasurer@classicowners.org

All refunds without prior notification and approval will not be accepted. The Club must always be contacted prior to the refund of any entries.

If the refund is requested for an issue directly related to reasons that are deemed to be the fault of the Club, the Club will not charge a cancellation fee.

Site Access

When you visit our website, we give you a limited licence to access and use our information for personal use.
You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.
Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.
The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatag or mirroring of our website.

Hyperlinks

This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.
You may link our website without our consent. Any such linking will be entirely your responsibility and at your expense. By linking, you must not alter any of our website’s contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.

Intellectual Property Rights

The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.
All trade marks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.
Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property. If in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use. Furthermore, you agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments.
If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.

Disclaimers

Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.
To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded. 
We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.
From time to time we may host third party content on our website such as advertisements and endorsements belonging to other traders. Responsibility for the content of such material rests with the owners of that material and we are not responsible for any errors or omissions in such material.

Limitation of Liability

To the full extent permitted by law, our liability for breach of an implied warranty or condition is limited to the supply of the goods and/or services again or payment of the costs of having those goods and/or services supplied again.
We accept no liability for any loss whatsoever including consequential loss suffered by you arising from services and/or product/s we have supplied.

Indemnity

By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

Force Majeure

If a Force Majeure event causing delay continues for more than Thirty (30) days, we may terminate this Agreement by giving at least Seven (7) days Notice to you. “Force Majeure” means any act, circumstance or omission over which we could not reasonably have exercised control.

Jurisdiction

These terms and conditions are to be governed by and construed in accordance with the laws of Queensland and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in Queensland and you agree to submit to the jurisdiction of those Courts.
If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

Privacy

We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.
Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our home page.